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HOE OM 'N KLAGTE BY DIE NVK IN TE DIEN


1. Ten einde u klag te hanteer moet u asseblief die NVK Klagtevorm aflaai deur op die NVK klagtevorm knoppie te kliek.
 
2. Vul die vorm in deur u probleem te spesifiseer, skandeer die vorm en e-pos na This email address is being protected from spambots. You need JavaScript enabled to view it. of faks asb na 012 665 2420.
 
3. Die VF Plus sal dan u klagte by die NVK indien.
 
4. Die NVK sal dan 'n verwysingsnommer na u stuur wat u aan SANRAL kan wys indien hulle verdere stappe wil neem. Onthou, Indien SANRAL u steeds intimideer of dreig met arrestasie kontak ons asb by This email address is being protected from spambots. You need JavaScript enabled to view it. .





FURTHER IMPORTANT ADVICE


1.  To submit a complaint to the NCC, please download the NCC complaint form by clicking on the NCC complaint form button. 

2.   Complete the form. Make sure to specify your particular e-tolling problem. Scan the completed form and email it to: This email address is being protected from spambots. You need JavaScript enabled to view it. or send it by fax to: 012 665 2420. 

3.   FF Plus will then submit the complaint to the NCC on your behalf.  

4.  The NCC will send you a reference number once they have received and processed your complaint. Should SANRAL threaten you with legal action, you should show your NCC-complaint reference number to them.  Remember: you should contact the FF Plus should SANRAL intimidate or threaten you with arrest at: This email address is being protected from spambots. You need JavaScript enabled to view it.

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